Yesterday I wrote this post for a client getting bullied in a business negotiation.
I pulled tips from Chris Voss, who used to be an FBI hostage negotiator. Now he applies those negotiation tips to business.
He is also a fan of asking questions intentionally designed to get a “NO” answer.
Now you might think, why would I ever ask a question that gets a certifiable “NO?”
I’ll give you an example:
I’m currently planning a retreat to Namibia, Africa November 2026.
Friends and former clients usually attend these retreats. The clients may not be working with me anymore, but they truly love the community I build with these getaaways.
I’ve already leveled the playing field.
I’ve created a closed eco-system.
Now all you have to do is get to know one another.
I hope you never have to collect money because it’s the worst job in the world.
If I simply asked: "Are you interested in going to Namibia November 2026?"
The answer is a resounding ‘yes!’
But this answer gives me no lens as to what the objections are.
What obstacles need do I need to overcome in order to get the person to a ‘yes?’
Are you actually moving forward? or were you full of &*(t?
To mimic Chris Voss’ methodology, a BETTER question to ask is
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